Rolamaker Terms of Service, Privacy Policy & SMS Terms

Effective date: October 9, 2025
Contact: info@rolamaker.com

Quick index

  • 1. Terms of Service

  • 2. SMS Terms (Toll-Free/WhatsApp/SMS Program)

  • 3. Privacy Policy

1) Terms of Service

1.1 Who we are

Rolamaker (“Rolamaker,” “we,” “us,” “our”) creates custom, AI-assisted songs and related digital deliverables (covers, videos, lyric booklets, photo albums, microsites).

1.2 Agreement

By using rolamaker.com, placing an order, or subscribing to texts, you agree to these Terms, the SMS Terms, and the Privacy Policy.

1.3 Eligibility

You must be 18+ (or 13+ with parent/guardian consent) to purchase or subscribe.

1.4 Orders, pricing, payments

  • Prices are shown at checkout and processed securely by a third-party payment processor.

  • Orders are for digital goods only. Delivery is by link (email/text) and a shared folder.

  • Taxes/fees may apply. If a payment is reversed, we may pause delivery or access.

1.5 Revisions, delivery, refunds

  • Tiers include revision limits shown at checkout (e.g., Hook: none; Mini/Song: one lyric tweak; Plus/VIP per listing).

  • All sales are final once the main audio file is delivered. If we cannot deliver due to our fault within a reasonable time, we may refund or complete the order at our discretion.

  • Rush delivery and add-ons are non-refundable after work begins.

1.6 Your content & permissions

You may upload names, memories, photos, audio, and other materials (“User Content”). You represent you have necessary permissions. You grant Rolamaker a non-exclusive, worldwide, royalty-free license to host, process, adapt, and create derivative works from User Content solely to make, deliver, support, and improve your order. If you later grant us permission to share a reaction/review, you allow us to display it for marketing.

1.7 Our content & your license

Finished deliverables are licensed to you for personal, non-commercial use unless you purchase a Commercial License add-on. We retain all rights not expressly granted. You may not resell or redistribute without a commercial license.

1.8 Third-party services & AI

We use reputable service providers for hosting, storage, messaging, payments, form intake, content generation, media rendering, and analytics. These providers process data under their own terms and policies. Where available, we opt out of model training on your content; some providers may not support full opt-out.

1.9 Acceptable use

Do not upload or request anything illegal, harmful, harassing, hateful, explicit, or infringing. We may refuse, edit, or cancel any order that violates these rules.

1.10 Disclaimers

Services are provided “as is” and “as available.” Creative outcomes vary. Delivery may be affected by third-party outages or limits beyond our control.

1.11 Limitation of liability

To the fullest extent permitted by law, our total liability for any claim is limited to the amount you paid for the affected order. We are not liable for indirect, incidental, special, or consequential damages.

1.12 Indemnity

You agree to defend and hold harmless Rolamaker from claims arising from your User Content or violation of these Terms.

1.13 Copyright complaints (DMCA)

Report alleged infringement to info@rolamaker.com including: your contact info, the work claimed infringed, the specific URL/file, a good-faith statement, and your signature (electronic accepted).

1.14 Changes & termination

We may update these Terms; changes apply when posted with a new “Effective date.” We may suspend or terminate access for violations.

1.15 Governing law

These Terms are governed by the laws of California, USA (conflict-of-law rules excluded). Venue: Riverside County, CA courts unless otherwise required by law.

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2) SMS Terms (Toll-Free/WhatsApp/SMS Program)

2.1 Program description

“Rolamaker Texts” provide order updates, delivery links, customer support, and optional promotional offers.

2.2 Opt-in methods

  • Website order/subscribe form with a required consent checkbox.

  • QR code linking to the same form.

  • Text keyword START to our number (where available).

2.3 Your consent

By opting in, you agree to receive recurring automated messages. Consent is not a condition of purchase. Message frequency varies (typically 1–4 per order; promos up to 2/month).

2.4 Opt-out & help

  • Reply STOP to cancel.

  • Reply HELP for help.

  • Or email info@rolamaker.com.

2.5 Costs & carriers

Msg & data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.

2.6 Data

We store your phone number, consent status, and message history to operate the program. See the Privacy Policy for details.

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3) Privacy Policy

3.1 Scope

This Policy explains how we collect, use, disclose, and protect personal information when you visit rolamaker.com, place an order, or subscribe to texts.

3.2 Information we collect

  • You provide: name, email, phone, order details (names, pronunciations, memories), photos or media, preferences, communications, and purchase info (payment details are handled by our payment processor).

  • Automatic: IP address, device/browser type, pages viewed, approximate location, cookies or similar technologies.

  • From service providers: payment confirmation, form responses, message logs, file links, and AI/media outputs needed to fulfill your order.

3.3 How we use information

  • Create, deliver, and support your digital products.

  • Process payments and prevent fraud.

  • Send transactional updates and, with your consent, promotional messages.

  • Improve our site, templates, and automations.

  • Comply with legal obligations and enforce policies.

3.4 Disclosures

We disclose information to service providers who help us operate (hosting/storage, communications, payments, analytics, content/media generation). We may disclose information if required by law or to protect rights and safety, and in connection with a business transaction (e.g., merger or asset transfer).
We do not “sell” or “share” personal information for cross-context behavioral advertising as defined by the California Consumer Privacy Act (CCPA/CPRA).

3.5 Cookies & analytics

We use necessary cookies and basic analytics to operate and improve the site. You can control cookies in your browser; some features may not work without them.

3.6 Data retention

We keep order records as long as needed to provide services and meet legal obligations, then delete or anonymize them.

3.7 Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

3.8 Your rights

  • California (CCPA/CPRA): request access, correction, or deletion; opt-out of sale/share (we don’t sell/share); limit use of sensitive info; non-discrimination for exercising rights.

  • EEA/UK (GDPR): rights to access, rectify, erase, restrict, portability, and object; legal bases include contract (fulfilling your order), consent (marketing/SMS), and legitimate interests (security, improvement).
    Submit requests at info@rolamaker.com. We may ask for information to verify your identity and authority.

3.9 Children’s privacy

We do not knowingly collect data from children under 13. Contact us if you believe a child provided personal information.

3.10 International transfers

We and our service providers may process data outside your state or country. We use appropriate safeguards where required.

3.11 Do Not Track

Your browser may send “Do Not Track” signals; we currently do not respond to these signals.

3.12 Changes

We may update this Policy; changes take effect when posted with a new “Effective date.”

3.13 Contact

Questions or requests: info@rolamaker.com